For those managing major infrastructure, urban planning, or civic projects, the focus is on seamless execution and risk management.

10+

years conducting engagement work

140+

projects completed

DBE

certified in 9 states

Build trust with stakeholders and the public

We create strategies and design materials that help reduce project conflict and misunderstandings.

Gather meaningful, actionable feedback

We design creative, people-first tactics, materials, and events to collect input.

Meet engagement requirements with confidence

We work with you to implement insight gathering activities that match the needs of your project.

Increase project understanding and support

We translate technical information into accessible content that helps people understand what's happening and why.

Strengthen decision-making with public input

We organize and analyze feedback so it can be used to inform project decisions and next steps.

Our approach

We use an iterative, people-centered approach to outreach and engagement.

Invest in building local networks

Tailor to local context

Co-create an iterative process

Ensure participation is impact-driven

Layer engagement strategies

Meet people where they are

We offer four bundled services for your needs.

Engagement Studio

We work alongside you to provide end-to-end stakeholder and public engagement support by developing thoughtful and effective engagement plans, to create creative and accessible tactics and materials. We lead hands-on engagement and feedback activities, and transform what we hear into clear reports that connect public input to decision-making.

Best for: Consultants, public agencies, project teams, decision-makers, nonprofits, and organizations looking for strategic guidance, additional capacity, or end-to-end support for complex engagement projects.

Capabilities

Engagement strategy workshops

Event and feedback-gathering guides

Stakeholder engagement strategy documents

Survey design and questionnaires

Communication and outreach plans

Communication share kit and outreach toolkit

Meeting boards, presentations, and materials

Event layouts, agendas, and run-of-show documents

Workshops and charrettes

Focus groups and interviews

Pop-ups and event tabling

Feedback collection, data entry, and data organization

Event tactic summary reports

Outreach and engagement insight reports

Engagement Partner

As a thought partner, we help organizations build stronger approaches to public engagement. Whether you need support launching an initiative, developing internal processes, strengthening staff capacity, or refining your engagement strategy, we provide the guidance, tools, and hands-on support to help you engage people in meaningful ways.

Best for: Consultants, public agencies, project teams, decision-makers, nonprofits, and organizations looking for strategic engagement guidance, additional capacity, or support building more accessible, representative, and people-centered engagement practices.

Capabilities

Project and program set up that includes launching initiatives or strengthening ongoing programs.

Co-creation and advisory support to walk through deliverables together, provide 1-1 advisory sessions, and guide you through implementation.

Feedback and accountability partner to help monitor progress, troubleshoot challenges, and ensure engagement goals are met.

Organizational capacity building that enhances internal structures and meets organizational goals.

Engagement strengthening and learning that identifies lessons learned, creates improvement plans, and guides teams in embedding meaningful engagement practices.

Engagement expertise to support organizations and projects in designing and implementing meaningful and effective engagement.

Engagement Academy

We develop and facilitate training that strengthens your team’s outreach, engagement, and strategic skills. Sessions can be tailored for staff, grantees, or broader networks and delivered in person, virtually, or in a hybrid format. We equip participants with practical tools and approaches for facilitation, conflict management, outreach, engagement strategy, and more.

Best for: Consultants, public agencies, project teams, nonprofits, and organizations looking to build engagement skills, strengthen staff capacity, or equip their teams with practical tools.

Capabilities

Baseline evaluation that assesses participants’ existing skills and your organization’s needs to inform training design.

Single workshops designed as one-off, informative sessions focused on specific engagement skills or topics.

Stackable series (100-300 level courses) that build skills over time, with optional partnered certificates.

Multi-session cohorts that guide participants through multiple sessions toward a tangible deliverable.

Impact evaluation that measures learning outcomes, assesses effectiveness, and identifies opportunities to apply skills in practice.

Phase Zero Research

Based on our award-winning Phase Zero approach, we go beyond surface-level data to understand the lived experiences, motivations, cultures, and local context to conduct focused, manageable research to help you make informed decisions that reflect the realities of the people you serve for policy development, grant strategy, RFP creation, public engagement plans, program refinement, or service design.

Best for: Decision-makers, project teams, public agencies, nonprofits, researchers, and organizations seeking local insights to inform new initiatives, strengthen existing programs, or guide strategy.

Capabilities

Policy making that grounds decisions in the experiences and goals of the people impacted.

Grant preparation that ensures proposals reflect real-world context and priorities.

RFP & RFQ development that aligns proposals with local context.

Program design or refinement to optimize programs based on lived experiences and contextual insights.

Public Engagement Plans that shape engagement strategies that are actionable, accessible, and effective.

Product or service design that builds offerings that meet the needs of the people you serve.

Public-facing organization units or departments whose structures, roles, and initiatives are shaped to better serve stakeholders.